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CONSULTANCY
Consultancy is the professional advice given on all aspects of enterprise transformation, including strategy, process and information technology, to enhance customers' business operation. We also provides necessary resources to develop targeted IT initiatives and build the strategic architecture for improving productivity and system management.
- Study of current IT environment to identify system vulnerabilities
- Data collection and analysis of existing facilities and configuration
- Advice on existing system operation
- Surveillance on outcome performance -
SYSTEMS INTEGRATION
Systems Integration is the design, development and implementation of a unique computing solution which will be integrated into customers' existing IT infrastructure. Our spectrum of products from multiple vendors allows customers to flexibly select the best-matched products in the market to fit their requirements.
- Project evaluation
- Project planning
- Systems design & development
- Integration & deployment -
SYSTEMS RELOCATION & SETUP
Systems Relocation & Set Up is the organization of all computing resources and the setting up of the enterprise data center operation for a company from the current to the new office. Our engineers oversee the complete process of relocation, recommissioning, installation, network cabling, data backup, system security and remote monitoring of all computer-related equipment. Prompt and efficient service is guaranteed in every task involved.
- Site auditing & feasibility study
- Disassembly & reassembly of equipment
- Delivery & installation of equipment
- Facility management
- Testing & commissioning -
OUTSOURCING SERVICE
Outsourcing service provides a complete range of IT outsourcing solutions uniquely tailored to help customers manage sophisticated business issues and achieve optimal business results with advanced technologies. It can expand customers' global reach to infrastructure support and a network of IT and business professionals who understand, define and create the true business value for each individual customer. As an integration of professionals, systems and technology, outsourcing is a cost-saving tool for customers to build a competitive edge anytime, anywhere.
- Better allocation of resources to core business
- Access to updated technologies and dedicated computing tools
- Effective project management with optimal business performance and results
- Ad-hoc & temporary headcount fulfillment -
HELP DESK
Help Desk is the administration of a centralized operation to streamline customers' system operation, improve productivity and control costs.
- Technical hotline support for system administrator and general users
- Centralized knowledge base to facilitate the process of problem resolution
- State-of-the-art system to process each call
- Round-the-clock service for special occasions
- Immediate engineer dispatch for urgent calls -
MAINTENANCE SUPPORT
Maintenance Support is the hardware and software repair, tuning and enhancement support given by our professional engineers. There are flexible and comprehensive packages to choose from:
- Committed response time
- Flexible time coverage of up to 24 x 7
- Trouble-shooting down to board level
- On-site parts service
- Remedial software support
- Mission-critical service plan -
APPLICATION DEVELOPMENT
Application Development is carried out through a repeatable, predictable approach to development of turnkey solutions or software customization on various platforms, ultimately tailored for each customer's specific IT environment. Our team of certified developers makes use of the most updated Technology,different methodologies and advanced tools to build enterprise-wide client/server application systems to fit any requirement.
- Requirement study of existing IT environment
- Proposal for turnkey solution and features
- Development of solutions
- System implementation
- Application training
- System nursing
- Application maintenance and support
